Terms of Service

1. Acceptance of Terms

By accessing and using VitalXCare ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

VitalXCare is a personal health tracking platform that allows you to:

• Record vital signs from FDA-approved home monitoring devices
• Track health metrics over time
• Export health data for personal use or sharing with healthcare providers
• Access your data via mobile apps and web portal

Important: VitalXCare is NOT a medical device, telehealth service, or medical diagnosis tool.

3. User Accounts

3.1 Account Creation

To use VitalXCare, you must:

• Be at least 13 years old
• Provide accurate registration information
• Maintain the security of your password
• Notify us immediately of any unauthorized access

3.2 Account Responsibility

You are responsible for all activity under your account. Do not share your login credentials.

4. Acceptable Use

4.1 You May:

• Use the Service for personal health tracking
• Connect compatible medical devices
• Export and share your data as you choose

4.2 You May NOT:

• Use the Service for medical emergencies
• Rely solely on VitalXCare for medical decisions
• Share or sell your account access
• Reverse engineer or copy the Service
• Upload malicious code or spam
• Violate any laws or regulations
• Impersonate others or provide false information

5. Medical Disclaimer

VitalXCare is NOT medical advice.

• This Service is for informational and tracking purposes only
• It is not a substitute for professional medical advice, diagnosis, or treatment
• Always consult a qualified healthcare provider for medical concerns
• Never disregard professional medical advice based on data from VitalXCare
• In case of emergency, call 911 or your local emergency number immediately

See our full Medical Disclaimer for more information.

6. Data Ownership and Licensing

6.1 Your Data

You own all health data you input into VitalXCare. We do not claim ownership of your health information.

6.2 License to Us

By using the Service, you grant us a limited license to store, process, and display your data solely to provide the Service to you.

6.3 Aggregated Data

We may use anonymized, aggregated data for research, analytics, and service improvement, but such data will never identify you personally.

7. Third-Party Devices and Services

VitalXCare integrates with third-party medical devices and services. We are not responsible for:

• Device accuracy or malfunctions
• Third-party device privacy policies
• Compatibility issues

Please review the manufacturer's terms and privacy policies for devices you use.

8. Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. We may:

• Perform scheduled maintenance
• Experience unexpected downtime
• Modify or discontinue features with notice

9. Privacy

Your privacy is important. Please review our Privacy Policy to understand how we collect, use, and protect your data.

10. Fees and Payments

VitalXCare is currently free to use. If we introduce paid features in the future, we will:

• Provide advance notice
• Obtain your consent before charging
• Clearly display pricing

11. Termination

11.1 By You

You may delete your account at any time from your settings page. Upon deletion, your data will be permanently removed within 30 days.

11.2 By Us

We may suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent activity
• Harm the Service or other users

We will provide notice when possible, except in cases of severe violations.

12. Disclaimers and Limitations of Liability

12.1 No Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

12.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VITALXCARE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING MEDICAL DECISIONS BASED ON DATA FROM THE SERVICE.

12.3 Maximum Liability

Our total liability to you for any claims shall not exceed $100 USD or the amount you paid us in the past 12 months, whichever is greater.

13. Indemnification

You agree to indemnify and hold VitalXCare harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved through binding arbitration, except where prohibited by law.

15. Changes to Terms

We may update these Terms occasionally. We will notify you of material changes via:

• Email notification
• In-app notice
• Website banner

Continued use after changes constitutes acceptance of the new Terms.

16. Contact Information

Questions about these Terms?

Email: [email protected]
Contact Form: vitalxcare.com/contact

17. Severability

If any provision of these Terms is found invalid, the remaining provisions shall continue in full force.

18. Entire Agreement

These Terms, along with our Privacy Policy and Medical Disclaimer, constitute the entire agreement between you and VitalXCare.